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Customer satisfaction surveys asking for feedback you can act on
The measure of all well-performing businesses is what your customers say about you. This is why it’s crucial to collate customer feedback and to act on it. If you collect data and don’t do anything about it, you’re sending the message to your ...
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Reasons why you should create your own survey for your company
You might be perfectly happy with your company and sales, but have you ever stopped to think about what your customers would say about your products and services? Your customers are arguably the most invaluable source of any information. They can ...
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Eight feedback areas to include in your e-learning course evaluation survey
When you’re designing an e-learning course, it’s crucial to look at the bigger picture and not just the course content itself. Of course, content is the most important aspect of any educational course, however including a post-course evaluation ...
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Why every successful business uses company surveys
If you’re running a business, it’s not only the happiness of your customers you need to think of, it’s also the happiness and engagement of your employees. Employees who feel valued, respected and listened to are far more productive than those who ...
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What is a workplace online assessment survey and why conduct it
A positive working environment is conducive to staff morale. When workers are happy, it stands to reason that their productivity is increased, as well as is staff engagement, employee wellbeing and company culture as a whole. Though carrying out a ...
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What do employees gain by conducting an online compensation survey
All companies and organizations have a duty to provide compensation packages that are in line with industry standards. They should not pay substantially less or more than other comparable businesses, and this is where the compensation survey comes ...
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Four beneficial reasons to conduct a needs assessment survey
Organizational needs are constantly evolving, often making it challenging to keep up with the pace. For this reason, a needs assessment survey is crucial to enable you to determine whether your proposed course of action is entirely necessary in ...
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Multi lingual surveys break down language barriers
In today's world with modern technology rapidly advancing, businesses are becoming more global at an increasing rate. Because of this, businesses need multi lingual surveys in order to collect feedback from employees, clients, customers, vendors, ...
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How a motivation survey can inspire your employees
Often used to gain insight into what situations can potentially increase or decrease staff motivation and consequently help ensure job satisfaction, a motivation survey is an important workplace tool. Motivational questionnaires are similar to ...
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The invaluable benefits of conducting an anonymous survey
It’s likely you have filled out a customer survey at some stage of your life, and whether or not it’s named or anonymous probably had an impact on the exact nature of the feedback you left. When you’re asked to put your name to a survey, along with ...
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