Hosted online surveys
Installable survey software
If you want easy and immediate access, then use our online survey service and create professional
web surveys without the hassle of installing any software - all you need is your web browser.
You can access your online surveys anytime from anywhere and the data can be viewed and exported out
in a standard format at any time.
Our survey software service is always up to date and hosted at a modern
Located in Boston Massachusetts, our data center is a secure facility equipped with ultra reliable connectivity,
multiple high-speed fiber networks, and the latest in physical and digital security to service and protect
with 24x7 availability. Your data is safe and secure using 256-bit SSL encryption.
Electricity is fed into the building through multiple entrances with redundant power feeds. We have
a 1-megawatt diesel generator supporting the data center in the event of a power failure. In addition,
a UPS Battery Backup System that is monitored and maintained, protects the data center power system.
Our data center has a fully redundant data center grade HVAC system. The system is powered with a redundant
cooling tower and air handlers equipment that maintains temperature and humidity to rigid industry standards.
The facility is also equipped with electronic smoke and fire detector systems.
If you want full control over the survey software and the data, then buy the survey software and install
it on your own web servers. Your users can access it from their web browser.
Written in state of the art Microsoft ASP.NET C# and AJAX technologies,
our survey software is fast, reliable, secure, and easy to administer.
This flexible and easy to use web survey software allows you to create user accounts with specialized
privileges and roles such as administrators, designers, data analysts, etc.
Our hosted survey service and installable survey software are used by many big and small organizations
to conduct customer service surveys, satisfaction surveys, employee opinion surveys, student surveys,
benchmark surveys, and market research surveys, and many many more.
At Novi Survey we do not just sell survey software, we provide you with an advanced and feature rich
online survey tool
to help you design the most brilliant and sophisticated online surveys and to allow you to collect, analyze,
and present your valuable data with ease.
The advanced survey software is built from the ground up using state of the art ASP.NET technologies and designed as
an enterprise solution that combined high security and performance while maintaining total flexibility and ease of use.
You can use the software online from our highly secure data center or install it on your own servers and
collect responses either by embedding the surveys on your website, or by posting a link in your social media account,
or by sending personalized email invitations.
Find out what your employees think, what your customers want, what your members expect, what your students
need, or collect any other information that you wish to have. The availability of multiple language support, elegant
templates, more than 100 question type variations, and extensive conditional and skip logic, allow
you to create highly customizable surveys that will meet all your needs no matter how complex they are.
Recent survey software blog article
Five blunders to avoid in deploying your customer service survey
A customer service survey tool can help your business gather specific information you need about how your customer service crew is doing. One that is well constructed and follows certain guidelines lets you get first hand feedback on how effective your outreach is. It just takes one bad experience to turn a customer into a marketing nightmare. So it's important to check with your customer base regularly to make sure that problems are being ...