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Five ways your customer service survey can help boost conversions
Posted on 5/24/2017 by Elizabeth in category: survey software articles
When you’re in business, there is a great deal of pressure to make conversions. This is, of course, understandable. However, you need to ensure your customer service is as good as it can be in order to make these sales. You may be surprised at the ...
Key internet survey questions to ask for your e-commerce store
Posted on 5/17/2017 by Elizabeth in category: survey software articles
Now more than ever, modern-day retail businesses have the need to utilize customer feedback surveys both to gauge and to improve the experience of their customer base. Although the public is saturated by these surveys, rolling out questionnaires ...
The importance of using post-event feedback survey software for trade shows and conferences
Posted on 5/10/2017 by Elizabeth in category: survey software articles
If you plan trade shows, seminars, or events, you understand how important gaining feedback is. Same goes if you hold workshops or training sessions. Feedback allows you to learn more about your audience's' expectations and needs, which can be ...
Five ways implementing a Facebook survey helps your business
Posted on 5/3/2017 by Elizabeth in category: survey software articles
Facebook has over a billion daily active users, so you can imagine the huge potential you have by conducting a Facebook survey to reach out to your target market. The social media giant has been allowing businesses to reach out to its customers and ...
Employee survey types using online survey software
Posted on 4/26/2017 by Elizabeth in category: survey software articles
An effective tool that owners and managers of an organization can use to help them strengthen their business and improve relations with their staff members is an employee survey. There are different types of surveys you can conduct to gather ...
What is an employee exit survey and why conduct one
Posted on 4/19/2017 by Elizabeth in category: survey software articles
Most companies commit a significant amount of time, effort, and other resources to attract, recruit, interview, and place top talent within their marketplaces. They also invest time onboarding and training new employees, in addition to implementing ...
Seven mistakes you may be making with your customer questionnaire
Posted on 4/12/2017 by Elizabeth in category: survey software articles
Customer loyalty can either make or break your business in our competitive market today. Using customer feedback in a survey tool is a great way to gain knowledge on how to improve your retention levels, referral rates, and your overall bottom line. ...
Benefits of sending surveys via email survey software
Posted on 4/5/2017 by Elizabeth in category: survey software articles
Email has done more for marketing than most technologies. It's inexpensive, fast and delivers essential information. Sending surveys through email is considerably more cost effective than using regular mail to conduct your surveys. And, to make ...
Eight customer feedback survey mistakes to avoid
Posted on 3/29/2017 by Elizabth in category: survey software articles
Customer feedback is important for the development and improvement of your company. That is, when you genuinely listen to your customers and act on their feedback. Online survey software can be a great way to gain insight into your customers and ...
Making the most of client surveys by using online survey software
Posted on 3/22/2017 by Elizabeth in category: survey software articles
Law firms have increasingly begun using online survey software to help meet their marketing and business goals. When a client survey is designed properly, it can help you evaluate a number of important issues to better serve your clients and ...
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