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Making the most of client surveys by using online survey software
Posted on 3/22/2017 by Elizabeth in category: survey software articles
Law firms have increasingly begun using online survey software to help meet their marketing and business goals. When a client survey is designed properly, it can help you evaluate a number of important issues to better serve your clients and ...
Reaching millennial respondents through a cell phone survey
Posted on 3/15/2017 by Elizabeth in category: survey software articles
When we speak about “millennials”, the term encompasses anyone born between the early ’80s and early ‘00s. These are individuals in the coveted 18 to 34 years old demographic that are so prized by advertisers. Even though this vast group is seen as ...
Novi Survey version 7.8 released
Posted on 3/13/2017 by Novi Survey in category: survey software news
New features included in this release include: Invitations in invitation groups can be synchronized with contacts in contact lists using tool 'Update contacts' in the invitation group list screen The recipient of the completion email can be set ...
Making your e-commerce website better through a customer service evaluation survey
Posted on 3/8/2017 by Elizabeth in category: survey software articles
When you have an e-commerce business, you understandably wish to ensure you customer base is happy with the online service you offer. This is particularly important as you never see your customers face to face, so don’t have the dialog with them ...
What is a benchmarking survey and why conduct it
Posted on 3/1/2017 by Elizabeth in category: survey software articles
Benchmarking is the term for the process of equating your business performance and process metrics to best practices and/or industry bests from other industries. Aspects typically evaluated are time, quality, and cost. Benchmarking comprises of ...
Five reasons to measure brand awareness with a brand recognition survey
Posted on 2/22/2017 by Elizabeth in category: survey software articles
Lack of brand awareness presents your business with a whole host of problems. From zero customer engagement to leads that don’t go anywhere, when consumers don’t recognize your brand, they’re likelier to deal with other businesses rather than ...
Customer satisfaction surveys asking for feedback you can act on
Posted on 2/15/2017 by Elizabeth in category: survey software articles
The measure of all well-performing businesses is what your customers say about you. This is why it’s crucial to collate customer feedback and to act on it. If you collect data and don’t do anything about it, you’re sending the message to your ...
Reasons why you should create your own survey for your company
Posted on 2/8/2017 by Elizabeth in category: survey software articles
You might be perfectly happy with your company and sales, but have you ever stopped to think about what your customers would say about your products and services? Your customers are arguably the most invaluable source of any information. They can ...
Eight feedback areas to include in your e-learning course evaluation survey
Posted on 2/1/2017 by ELizabeth in category: survey software articles
When you’re designing an e-learning course, it’s crucial to look at the bigger picture and not just the course content itself. Of course, content is the most important aspect of any educational course, however including a post-course evaluation ...
Why every successful business uses company surveys
Posted on 1/25/2017 by Elizabeth in category: survey software articles
If you’re running a business, it’s not only the happiness of your customers you need to think of, it’s also the happiness and engagement of your employees. Employees who feel valued, respected and listened to are far more productive than those who ...
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