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Why your business needs to implement a Facebook survey
If a customer has a complaint at your brick and mortar store, she can walk up to you then and there and tell you about it. Likewise, if she approves of a change you've implemented, you can hear about it right away. This immediacy lets you adjust ...
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Five reasons to implement an employee survey using survey software
Employee surveys are cost effective methods to learn how your employees feel about a wide range of issues facing them in the workplace today. The ease of implementation -- especially when using online survey software -- makes them a real winner for ...
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The value of an employee exit survey
People leaving your company are a vital source of information that can improve retention rates and reduce turnover. Your employees are the lifeblood of your company. It is well worth your while to find out as much as possible about what keeps ...
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Best practices for analyzing your customer questionnaire feedback
There's a reason you see so many retail shops, restaurants, and websites asking for feedback through surveys. They work. With the right survey tool, you can create highly informational surveys that let you know many things about your customers, your ...
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Sophisticated functionality of online email survey software
Email survey software has advanced capabilities that can help you make decisions for your business. Using the latest functionality available, you can reasonably expect to: Collect information about how a client feels about a new product or ...
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Five reasons you should conduct a customer feedback survey
Conducting a customer feedback survey is something every business should consider doing, regardless of industry or size. As long as it is implemented well, and you ask the right questions using your online survey software, it can prove to be highly ...
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Why you should deploy a cell phone survey
According to PEW Research, 90 percent of adult Americans had a cell phone and 58 percent had a smartphone as of January 2014. Many of these individuals also have access to the internet through their mobile device. Today, more so than ever before, ...
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How to write better evaluation survey questions
Getting helpful information is the goal of all evaluation surveys. To make this happen, it is both necessary and important to ask the right questions in your survey. These great tips will help you write better questions so that the results you're ...
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Six types of benchmarking surveys using survey software
Benchmarking surveys are used by businesses in an effort to constantly seek the best practices and methodologies they can use to become the best in their industries. There are several types of benchmarking surveys businesses use to accomplish this ...
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Using a brand recognition survey to give you a competitive edge
Businesses today are beginning to understand the importance of brand awareness as even small, local businesses, are beginning to compete with big names and big brands on the World Wide Web. The Internet truly has made the world a smaller place and ...
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