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Novi Survey version 8.4 released
New features included in this release include: Report content can be ordered based on scores The levels of TLS supported for outbound HTTPS calls can be configured Additional fonts for Arabic characters are available The wait message ...
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Four ways to measure employee job satisfaction using survey software
It's well-known the satisfaction of employees plays a significant role in the achievement of any organization. If your employees are happy and satisfied with their workplace environment and management, their commitment towards your organization will ...
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Five ways you can use an Ipad survey to grow your business
Businesses have been using online survey software for many years to collect valuable data and better understand their customers. They use the information they collect to develop products, determine customer demographics and drive business decisions. ...
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Is a customer service survey worthwhile
A customer service survey is a great way of obtaining customer feedback. It can help your company perform market research, measure satisfaction and gauge expectations. Often, many customers don't bother to voice their complaints which is why online ...
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Seven tips to improve your online survey process
Often times, online survey creators focus more on the quantity of their responses instead of the quality of their responses. They do this usually because they assume the more responses they receive, the more likelihood of receiving more accurate ...
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Using feedback survey software as a post-chat satisfaction survey
Post-chat online survey software is becoming increasingly recognized as a powerful survey tool for collecting customer feedback after a chat ends. A post-chat survey is a questionnaire that pops up after a live chat ends, or if the chat visitor ...
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How to use a facebook survey to market your business
Many people are surprised to learn that marketing your business on Facebook might include a lot more than social media posts and buying Facebook ads. In fact, many business owners overlook the most important tool Facebook offers you for marketing ...
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What type of employee survey should I implement in my organization
The employee survey is becoming more diverse and varied. In the past, employers would simply send out a yearly employee satisfaction survey, but today there are numerous types of employee survey software and methodology to choose from. For those not ...
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What questions to ask in your employee exit survey using survey software
The cost of turnover is astonishing with the United States’ total voluntary turnover cost being over $536 billion each year. Not to mention, it can take up to a couple years for new employees to get to the same productivity levels as employees ...
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When are the best times to send out a customer questionnaire
Customer questionnaires can be instrumental for helping you, as a business, determine the direction your products will take, to gauge customer satisfaction, and to learn what your customers are really looking for in the products and services you ...
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