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What should I ask in a staff satisfaction survey

Posted on 8/5/2020 by Elizabeth in category: survey software articles

It's well-known that when your staff is satisfied with their work, they're more likely to be engaged, happy, and productive. And, since a successful company is built on the foundation of motivated and satisfied staff members, you would think it would be a no-brainer that your company should care about staff satisfaction surveys.

When you're crafting your staff satisfaction survey tool, you'll want to avoid sprinkling in corporate-speak and business jargon into the questions. You'll want to communicate effectively with your employees as honestly and directly as possible. By doing this, you'll elicit accurate answers with your online survey software that reflects your company's staff satisfaction levels.

So, what questions should you be adding on your staff satisfaction survey?

1. Do You Like the Company Culture?

The invisible culture of a company reigns supreme, according to an Employee Engagement Report in 2019. The leading factors related to staff satisfaction seem to be intangible ones:

• Culture
• Interpersonal relationships
• Work environment

If your staff members aren't thrilled with your company culture, it's impossible to take your company where you're wanting to go with it.

2. Does Your Manager Care About your Concerns?

It's important to staff members' well-being that their managers care and show genuine interest in their concerns and goals. When they do, it creates an atmosphere of mutual respect and trust that helps staff feel safe to take ownership and innovate. This helps the company, the staff, and the manager work better together.

3. How Would You Rate your Work-Life Balance On a Scale of 1 to 10?

When your employees don't have a good work-life balance, they can burn out quickly or become resentful of your company for you not affording them time to spend with their family or pursue their hobbies.

4. Do You Feel There's Room for Skill Enhancement and Personal Growth?

Also on your survey software, you want to know if your employees feel like there are personal growth opportunities. The more your company can provide growth opportunities for your staff, the longer your staff will stick around. It's also more cost-effective to train and develop existing employees than hiring and training new ones.

5. What is Your Job Satisfaction Level Overall?

This will provide you with an overall overview of the average of your staff's perceptions of your company and their job. Since job satisfaction is a multi-dimensional measurement, it can include positive or negative feelings and attitudes, and should provide you with their level of contentment about their jobs, the management team, compensation, benefits, work environment, and the organization as a whole.

Sending out staff satisfaction surveys should be an integral part of your overall business strategy. When your employees are happy and satisfied, they'll be more likely to stay motivated and productive. And, the only way of knowing if they’re satisfied and happy with their experience in their job and your company, is to ask them. Company employee satisfaction surveys allow you to do this effectively.

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