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Consistent and continual training evaluation is the best way to effectively determine the value of specific training tools, programs, activities, and events. The results of evaluations such as this should be used in order to make changes, improvements, and modifications to effective training methodologies while eliminating those that are ineffective.
Surveys, designed and delivered via survey software, are cost-effective methods businesses can employ to simplify the training evaluation process. These are five benefits a training evaluation survey provides.
1) Measure Participant Reaction
This is a fairly simple and straightforward Q&A process. You want to know how the participants enjoyed the training, how they felt about the trainer, if they felt the training session was an appropriate use of their time, and, perhaps most importantly, if they felt the material covered was relevant to the work they do.
It's important that participants are engaged in the training process as it can help them do their jobs better. Surveys that measure participant reaction help you discover just how engaged they were.
2) Measure Learning and Knowledge Acquired
Knowledge acquisition and learning are the purposes of training. If participants aren't gaining new knowledge and learning new things then it's likely that the training is ineffective (either by the information covered or the lack of participant engagement in the training process).
Load the survey software with questions that should be important "take homes" from the training. It works much like a reading comprehension test. You want to see how much information from the training stays with the participants after the training session itself ends.
3) Measures Training Effectiveness
For this measurement, use the survey tool to ask questions about behavioral changes in the workplace, and application of the learning gained in the training. Other areas of training evaluation effectiveness include any positive or negative ripple effect from the momentum of the training and any sustainability changes in the aftermath of training.
Measuring training effectiveness through an online survey software can be done at least a couple of times -- once within a month of the training in order to gauge initial reactions and once a couple of months later to help determine long-term effectiveness and sustainability of the training.
4) Measures Training Return on Investment (ROI)
This type of survey is one that can be conducted two or three months after the fact, you begin to see the results of education and training once it's put into action. Here, you measure the changes in the organization (productivity, results, etc.) compared to the cost of implementing the training. Survey changes from all departments and participants looking for productivity markers and employee engagement.
5) Measures Impact to Business/Business Improvement
This survey should go to managers, team leaders, supervisors, and human resource personnel. It should ask questions about performance, complaints, turnovers, non-compliance, and other issues to help determine if there has been an overall improvement in productivity, morale, and engagement, companywide.
Training evaluation surveys can be critical tools for helping businesses, like yours, create more effective training methodologies that deliver bigger, better, longer lasting results for your business. Using an online survey tool for your training evaluation helps you develop actionable plans to tweak and improve future training for your employees.
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