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Benefits and best practices of an assessment survey using survey software

Posted on 4/9/2013 by Elizabeth in category: survey software articles
A survey is one of the most popular mechanism of gathering data in the United States, and the world for that matter. A survey tool aims to capture information about a specific target group's thoughts, opinions, beliefs, feelings, or behavior. Today's surveys are built with survey software, and are available in a number of different types, including the assessment survey.

What exactly is an assessment survey?

In a nutshell, it's a survey tool used to ask students, employees, customers, employees, patients, or practically any community or group member what they think the prevailing needs of the entity are. Once feedback is obtained through survey software, then the results are used to set a course of action for future development and improvement. In order to prioritize the actions steps to be taken, a well-designed assessment online survey should have the means to rank the needs areas in terms of least to most important.

With very small groups, an informal needs assessment can be obtained simply through verbal communication to the group members. However, on a larger scale, this isn't feasible, practical, or cost-effective. For a larger target group of participants, it is more advantageous to utilize a written assessment survey professionally developed with online survey software.

What are the benefits of conducting an assessment survey?

The betterment to your organization or community in conducting an assessment online survey is practically limitless. Here are a few of the most beneficial reasons for conducting an assessment survey.

* To provide higher returns to your corporations' shareholders.
* To dispense better care to your patients.
* To supply improved learning to your students.
* To furnish better customer service to your customers.
* To elicit more involvement from your employees. 

What are some best practices of designing and conducting an assessment survey?

History has shown that the most effective assessment survey is one that asks the right questions to the right people. So, first and foremost, it is important to narrow down your target market and identify who your key participants should be. In addition, assessment surveys can range from comprehensive to specific and narrow. In other words, the questions can be geared toward just one or a few anticipated needs or the whole gamut.

Either way, once the responses are received, they'll be more meaningful and valuable. The feedback translates into worthwhile, purposeful report of data that can be used to plan course of action that make sense.

When should an assessment survey be performed?

While assessment surveys can be administered anytime, there are times when they are especially valuable. Case in point: if your organization is going through turmoil, change, or misdirection, an assessment can bring the most pressing needs to light. Likewise, if you are a startup, whether an organization, division, or group, a needs assessment survey can get you started on the right track.

However, because a group, whether large or small, is a dynamic, living entity, ongoing assessment should be conducted on a consistent basis.

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