Error code

Meaning

-1

The participant edited the URL to access the default page and the survey URL uses a custom domain

1

The response to edit cannot be found

2

The survey does not have any page or question

3

The survey was not found

4

The organization for the survey is not active

5

The survey is by invitation only

6

The maximum number of responses for this survey is already collected

7

The maximum number of responses per respondent is reached for the respondent

8

The maximum number of responses allowed by the license is reached

9

The reference to the survey responses was lost. This error can happen if the application restarts while a respondent is answering the survey.

10

The survey status is closed or the current date is not within the range of dates when the survey is available

11

IP address of respondent is not allowed

12

Incorrect reference to the survey. This error can happen when a respondent edits or bookmarks the URL for the survey.

13

There is no page to display for the survey or the URL to view a response for the survey is not correct

14 or no error code

Unexpected error. Try taking the survey again.

15

The survey is set for access control on both login and invitation. The login for the user and the person for the survey invitation do not match.

16

The survey invitation was revoked (i.e., the person invited was removed from the invitation group after the invitation email was sent)

17

The date set for the survey to open is in the future

18

The URL for the survey is missing a value for a required response parameter

19

A report was requested for a single response. Either the response does not exist in the system or the response is for a survey not supported by the report.

20

The invitation links in test emails sent from an invitation group cannot be used to respond to the survey.